🔐 Security of your transactions

 
We use SSL (Secure Sockets Layer) protocol to encrypt transactions between your browser and Stripe’s servers when placing an order, as well as when managing or creating your customer account. To verify that this protocol is active, you should see https:// in your browser’s address bar.
 
No one can access your bank card information during payment. This data (card number, CVV and expiry date) is never stored by midea.lu.
 

💳 Payment method

 
midea.lu uses STRIPE, the payment solution certified PCI DSS Service Provider Level 2.
 
With STRIPE, you benefit from the following guarantees:
 

✅ Your data is 100% secure:

Your card transactions are managed directly on STRIPE’s SSL platform, secured by encryption technologies (128-bit key) and authentication.
 

✅ A platform certified by VISA and MASTERCARD 3D Secure:

STRIPE has obtained PCI DSS certifications from Visa and MasterCard, which require the strictest control of financial data held, processed and transmitted.
 

🔒 Data encryption

 
SHA-1 encryption secures all purchase data that passes through the Stripe platform.
 
For the security of our customers, your bank card numbers are never communicated to us. They are therefore never stored by our teams or on our servers.
 
Payments you make on midea.lu are secured with our partner STRIPE.
 

🛡️ What is 3D-Secure?

 
3D-Secure (or 3DS) protects merchants and buyers against fraudulent use of bank cards by adding a second level of security when completing a payment.
 
After entering your bank details, you are redirected to your bank’s website and must confirm that you are the cardholder used for the payment via an authentication method: a code sent by SMS or entering your date of birth, for example.
 

✅ Benefits of 3D-Secure

3D-Secure is an essential fraud prevention measure as any potential fraudster will find their task significantly complicated by this second level of authentication.
 
It has been proven that 3D-Secure reduces the rate of unpaid transactions due to fraud.
 

🔐 How is data protected?

 
When you make a purchase on midea.lu via STRIPE, you are directed to a fully secure STRIPE payment page using the HTTPS protocol. The payment process is therefore carried out directly on the secure STRIPE server.
 
Sensitive data, such as your bank card number and expiry date, is fully encrypted and protected using a TLS protocol to prevent the exchanged information from being intercepted in plain text by a third party during the transaction.
 
Card numbers are encrypted instantly and are not accessible by STRIPE merchants.
 
Furthermore, STRIPE does not store card numbers and relies on a secure infrastructure that complies with the international PCI-DSS standard.
 
All pages on the STRIPE website, as well as transmission links, are secured with TLS and have a Thawte Extended Validation security certificate.
 

❓ What are SSL and TLS?

 
The acronyms SSL (“Secure Socket Layer”) and TLS (“Transport Layer Security”) are security protocols designed to ensure the confidentiality of information exchanged on the Internet between applications and users. These technologies therefore allow your bank card information to be transmitted in a completely secure manner.
 
TLS is a newer, more secure version of SSL. It consists of two layers: the TLS Record Protocol and the TLS Handshake Protocol.
 
The first layer provides a secure connection through methods such as DES (Data Encryption Standard). It can also be used without encryption.
 
The second layer allows the server and computer to identify each other and then jointly choose an encryption algorithm and secret keys before starting to send data or messages.
 

🌍 Trust and transparency

 
Your trust is our priority. We are committed to protecting your personal and financial data in accordance with current regulations, including the UK GDPR (UK General Data Protection Regulation).
 
All air conditioners, dehumidifiers and Midea products available on midea.lu are sold transparently and securely.